Privacy Policy

How we use your data

We process personal information so that you can access our services, maintain an account and take part in games. We also use it for operations connected with your play and for the supporting services needed to manage your account.

Verification is another purpose for processing. We may use your details to confirm your identity, address, payment information and other information relevant to your use of our services. Our processing is subject to the laws of Malta, applicable privacy requirements and appropriate business practices.

When information may be shared

We do not disclose your personal data to third parties unless sharing is needed to handle your request, complete an account transaction or meet a legal obligation. This can include disclosures connected with payments and regulatory requirements.

When we process your account and its transactions, we may use credit-rating, fraud-detection and AML agencies. These services support checks related to account activity, fraud prevention and anti-money laundering obligations.

Your choices and rights

You may ask to access the personal data we hold about you. You may also request that information be corrected or erased, that its processing be restricted, or that it be made available through data portability.

Keep your registration and account details current. If your information changes, tell us promptly so that our records remain accurate and account checks can be completed correctly.

Account cancellation and retention

If you deactivate or cancel your account, stored data will be destroyed five years after the cancellation date. This period applies to information retained following account cancellation.

Messages and promotions

We may contact you about important technical or security matters and changes to our services. Direct promotional messages require your consent.

You can withdraw your promotional consent by emailing [email protected]. Your request concerns marketing material and does not prevent us from sending necessary service, technical or security communications.

Privacy requests

To raise a privacy question or exercise one of your data rights, contact our support team. Give enough information for us to identify the account and understand the request, while avoiding unnecessary personal details in your first message.